Terms & Conditions

Welcome to the Lisa Curry Health website. The Lisa Curry website is owned by Lisa Curry Health Pty Ltd ABN 27 155 972 768. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Lisa Curry Health. Please read this agreement carefully prior to placing an order. This agreement is a legal agreement between you and Lisa Curry Health (LCH). By clicking the "I AGREE" button, you agree to be bound by the terms and conditions of this agreement. If you do not agree with the terms of this agreement, do not click "I AGREE" and do not complete or place the order.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither LCH nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

This Website is primarily for use and access by individuals who are eighteen (18) years or older. If you are registering on behalf of an individual under the age of eighteen, it is your responsibility to inform them of their obligations as a user of this Website and ensure compliance with these terms.
 

DIGITAL DOWNLOADS AND ONLINE TRAINING PROGRAM POLICY

Upon creating an account and logging in to any online training program or accessing and downloading any digital product(s) the user had read and agreed to the policies as listed on this page. One login per user, if the user shares their login information, the user will immediately lose access to the online program.

GOODS AND SERVICES

LISA CURRY HEALTH offers exercise plans, eating plans and general information of health and fitness. There may also be products and merchandise for sale.

PRICING

Two options for payments are offered.
  • One-off upfront payment
  • Weekly payment plan

If payment is defaulted at anytime, immediate access to any programs or services will be deactivated until payment is received, resumed or paid in full. To reactivate the program you will need to contact our support line on 07 5444 3473 or email support@lisacurry.com.au. You will need to supply your credit card details when calling or emailing so access to your program can be reactivated. Your access will only be reactivated upon payment of all outstanding amounts.

You agree to pay for the services offered, and upon payment, you will be given access to your online program. Only upon full receipt of payment (either one off payment of $149 or 10 instalments of $19.90) will continued program access be granted. 

SHIPPING POLICY

Only applies to selected products. Please refer to information in your shopping cart if applicable for description on delivery methods. Any shipping fees for products depend on destination and final weight of the package.

TRANSACTION CURRENCY

All transactions are processed in Australian Dollars (AUD)

 
PRICING POLICY

All prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of 15th April, 2012. Product prices are regularly updated when price changes are applicable.

DISCOUNTS OR PRICING OFFERS

Pricing is "as listed" at the time of purchase. No credits or adjustments will be issued after a program is purchased.

TOTAL COSTS OF GOODS

From January 1st 2013, the one off price will be $149.00 and the recurrent cost will be for 10 weekly payments at $19.90 per week.

ORDERING

You may order secure online 24 hours a day. You will receive all the material and benefits shown for the program when you place your order. Program materials will be sent after payment has been cleared. Credit card orders are processed immediately. Any fraudulent use of a credit card is punishable to the fullest extent of the law.

ACCEPTED CREDIT CARDS

Credit cards accepted are Visa, MasterCard and Amex.

CUSTOMER SERVICE POLICY

LISA CURRY HEALTH is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are up to date and pricing is true and correct. Despite our best efforts to provide accurate information, this site may contain technical or other mistakes, inaccuracies or typographical errors. We cannot guarantee that any files downloaded from this website will be free of viruses, contamination or destructive features. Video messages and exercise descriptions are supplied by third party providers (You Tube Account), and at times may be out of our control. Video download speed may depend on your area connection speed.

REFUND / CANCELLATION POLICY

Digital downloads and online training formatted programs are non-refundable. 

We reserve the right to cancel your account without refund if we suspect any misuse of the program, and/or if you share this program or your password with others. This is an IP protected program and it is illegal to copy, scrape or share the information with other parties. This information is for your use only.

FULL PAYMENT USERS:

Once the upfront payment fee of $149 is accepted, you are committed to the use of the program for the next 10 weeks. After 10 weeks the program does not terminate and you are able to access it at any time in the future. There are no refunds for part or full payments and you are not able to cancel the program. If for some reason a refund or part refund is granted, you will be charged an administration fee of $30.00.

WEEKLY PAYMENT USERS:

If you choose to pay weekly you are obliged and committed to continue to pay the weekly payments of $19.90 until the end of the 10 week period.

There are no refunds for part or full payments and you cannot cancel the program. If a weekly payment is missed, the system will automatically deny access until payments are up to date in advance. If all 10 payments are not received by the intended due date your access will be terminated without refund. There are no refunds for part or full payments and you are not able to cancel the program. If for some reason a refund or part refund is granted, you will be charged an administration fee of $30.00.

Refunds are only applicable due to a website failure. In which case a pro rata refund may be available on application.

Please contact us if you are experiencing technical difficulties and we will endeavour to resolve the issue within 72 hours.


PRIVACY POLICY

Lisa Curry Health is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, and to personalise your experience with us. LCH uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from LCH only last while you're browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

STATISTICAL ANALYSIS

We use the information, including analytics and statistical information, to analyse the use of the services so that we may improve them. We also use this information to generally inform advertisers about the nature of our user base. If you have any questions after reading our policy, please get in touch with us by using our Contact Page.

PRIVACY CONSIDERATIONS

In the future, we may sell, buy, merge or partner with other companies or businesses. In such transactions, we may include your information among the transferred assets.

SECURITY CAPABILITIES AND POLICY FOR TRANSMISSION OF PAYMENT CARD DETAILS

When purchasing from Lisa Curry Heath, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. We are entitled to rely on the password-protected access to your account as conclusive evidence of your identity and authority without further investigation. If you have any questions regarding our security policy, please contact our customer web support centre.

OTHER WEBSITES

Various websites may be linked to from this site. If you link to another site, your privacy depends on the policy of that site. We strongly recommend you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others. LCH takes no responsibility for the content of any linked website(s).

MODEL RELEASE

LCH confirms that recognisable people in this website have given their consent for photographs containing their image to be distributed on the website.
 

COPYRIGHT

LCH and the email messages you receive through LCH contain copyrighted material. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. LCH owns copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. Each third party content provider owns the copyright in content original to it. You may not modify, publish, transmit, display, participate in the transfer or sale, create derivative works, or in any way exploit the content available on or through the LCH site, except as otherwise expressly permitted under copyright law or with the express permission of LCH and the copyright owner. Unauthorised downloading, re-transmission, storage in any medium, copying, redistribution, or republication for any purpose is strictly prohibited without the written permission of lisacurry.com.au and LCH Pty Ltd.

DISCLAIMERS AND WAIVER


MEDICAL DISCLAIMER

Lisa Curry Health strongly recommends that you consult with your doctor before beginning any exercise program. If you are under 18, pregnant, nursing or have health problems, consult your doctor about specific medical conditions. The content provided by Lisa Curry Health is for informational purposes only and is not intended in any way to take the place of professional medical advice. You should be in good physical condition and be able to participate in the exercise. Lisa Curry Health is not a licensed medical care provider and represents that it has no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition. Regular exercise is associated with many health benefits, and is safe for most people. Some people need to have a complete check up from their doctor before commencing a physically active lifestle. Any type of training must be approached cautiously in the beginning. A gradual increase in intensity and load will occur over weeks as your body adapts to the new demands placed on it. Train to your own ability and do not compete with other participants. Stop and rest when needed. Be patient. Being healthy and strong is a lifetime process. After reading information on this website, or watching videos, you are encouraged to review the information carefully with your professional healthcare provider. You are advised that health advice is often subject to updating and refining due to medical research and developments. If you suffer from any of the following conditions, please consult with your doctor before starting any exercise program. Heart condition, any form of Heart Disease (or family history), high or low blood pressure, stroke (or family history), breathlessness, pain or tightness in your chest or any chest pain, cancer or any long term illness, diabetes, high cholesterol, asthma, epilepsy, arthritis, liver or kidney conditions, renal failure, recently or currently pregnant, experience episodes of fainting, dizzy spells or loss of balance, persons on medication, persons with or recovering from injuries (eg back, hip or knee problem) that may worsen with physical activity, cigarette smoking, eating disorders or other health conditions. This list is non-exhaustive.

You should immediately seek medical attention if there are any unanticipated changes to your physical condition at any time.

PERSONAL DISCLAIMER

I am not a doctor. The information I provide is based on my knowledge as a personal trainer and athlete. Any recommendations I make about weight training, nutrition, supplements or lifestyle should be discussed between you and your doctor because working out, although good for you, does involves risks.

RESULTS DISCLAIMER

There is no guarantee that you will experience the same results as another individual, and you accept that results differ from person to person. As with any fitness and nutrition program, results vary, and are based on your individual capacity, experience, ability to take action and level of desire. There are no guarantees concerning the level of success you may experience. The testimonials are results from real people who applied a real level of commitment. Your results depend on your own ability to commit to the program. If you find this program difficult to follow as an individual, I encourage you to employ the assistance of a personal trainer to help guide you through the process. I cannot guarantee your future results and/or success. Nor can I guarantee that you maintain the results you experience if you do not continue following the program. Lisa Curry Health is not responsible for your actions. The use of this information, products and services should be based on your own due diligence and you agree that LCH is not liable for any success or failure of your results that is directly or indirectly related to the purchase and use of our information, products and services.

RELEASE AND ASSUMPTION OF RISK

THIS IS AN IMPORTANT DOCUMENT, WHICH AFFECTS YOUR LEGAL RIGHTS AND OBLIGATIONS. PLEASE READ IT CAREFULLY AND DO NOT AGREE TO IT UNLESS YOU UNDERSTAND IT. IF YOU HAVE ANY QUESTIONS, PLEASE ASK AND/OR SEEK YOUR OWN INDEPENDENT ADVICE.

I am knowingly and willingly planning to partake in a physical fitness program that includes, but is not limited to, running, jumping, stretching and strength training, with and without equipment.

I do hereby for myself and my heirs, executors, and administrators, waive, release, and give up any and all claims, demands, liability, damages, costs and expenses of any kind whatsoever (including personal injury to me or my wrongful death) against Lisa Curry Health, the instructors and any persons involved in the program and all of its affiliates (including but not limited to the instructors, participants, directors, employees, contractors, subcontractors and related entities), that may arise from my participation in the activities or while travelling to and from the classes, even if caused in whole or in part by the negligence or other fault of the aforementioned parties or persons.

I fully understand that a physical fitness program has inherent risk and may end in physical injury and hereby release Lisa Curry Health from any liability, now or in the future, including but not limited to heart attacks, muscle strains, sprains, pulls, tears, broken bones, shin splints, heat exhaustion, knee, back, or foot injuries and any other illness, soreness, or injury, however caused, occurring during or after my participation in this physical fitness program.

It is further agreed that all exercises including the use of equipment, as well as travel to and from training locations shall be AT MY OWN RISK. This waiver applies to all States or Countries.

I FULLY UNDERSTAND THAT I AM FOREVER GIVING UP, IN ADVANCE, ANY RIGHT TO SUE OR MAKE CLAIMS AGAINST THE PARTIES. IF I SUFFER ANY INJURIES OR DAMAGES, EVEN THOUGH I DO NOT KNOW WHAT OR HOW EXTENSIVE THOSE INJURIES AND DAMAGES MIGHT BE AND I AM VOLUNTARILY ASSUMING THE RISK OF SUCH INJURIES OR DAMAGES.

I UNDERSTAND THIS CONSENT FORM AND I AM NOT UNDER ANY PHYSICAL OR EMOTIONAL DURESS TO AGREE TO THESE TERMS.

If you do not understand our policies, please contact us prior to ordering. Pricing is subject to change without any prior notice. We reserve the right to modify this policy in the future.

If you have chosen not to obtain your doctors permission prior to beginning this program, then you are doing so at your own risk.

I have read and understand the above information to the best of my knowledge.

Contact LCH at support@lisacurry.com.au if you would like to make a complaint about any of the content shown on this Website.


Copyright © 2012 Lisa Curry Health. This material is not to be copied, transferred or otherwise reproduced or re-purposed without express prior written permission from Lisa Curry Health. Lisa Curry Health reserves all rights to enforce its rights to this content.

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